Four Tiers, and a Level You Never Lose
The Loyalty Program cuts the service fee on every swap and pays USDT cashback at the top two tiers. Unlike most volume programmes, it has no rolling window: what you reach, you keep.
Membership starts the moment you create an account. Open a Customer Account on SimpleSwap or log in with Google, and you begin at Bronze with a 5% discount already applied. Every swap you make counts toward the next tier permanently — there is no window in which volume expires.
What each tier gives you
Volume is measured all-time, in USDT equivalent, across every swap on the account.
| Level | All-time volume | Fee discount | USDT cashback |
|---|---|---|---|
| Bronze | 0 USDT | 5% | — |
| Silver | 10,000 USDT | 10% | — |
| Gold | 30,000 USDT | 15% (or 20%*) | 0.1% |
| Platinum | 200,000 USDT | 20% (or 40%*) | 0.4% |
* Gold and Platinum members can switch between two reward modes once per month: the default mode with cashback plus the standard fee discount, or an enhanced discount mode that trades the cashback for a larger fee reduction.
Beyond the discount
Cashback in USDT
Paid on finished swaps at Gold and Platinum. Payout runs over the TRX or BSC networks, with a 250 USDT minimum withdrawal.
A named person, not a queue
Gold and Platinum members get a dedicated manager over Telegram, available around the clock and set up to handle requests within minutes.
What the account also unlocks
Swap history in one place, and price alerts that notify you when a pair reaches your target instead of you watching charts.
Where this sits next to a promo code
- 1
A tier discount runs on its own. It follows the account, applies to every swap, and needs nothing entered at checkout.
- 2
A promo code is per swap. You copy it from the codes page and paste it before confirming. One code per exchange.
- 3
Read the terms shipped with each code. They state how that code is applied. simpleswap.io/promo is the source; anything else quoting SimpleSwap terms is a copy.
Questions about the tiers
How do I join the Loyalty Program?
Create a Customer Account on simpleswap.io or log in with Google. Membership starts at Bronze automatically — there is no application step and no minimum to begin.
Can I lose a tier if I stop swapping?
No. Every swap counts toward your level permanently, with no rolling window. Once you reach a tier you keep it, even if your volume later falls below the threshold.
What is the difference between the two reward modes?
Gold and Platinum members choose between the default mode — cashback plus the standard fee discount — and an enhanced discount mode that gives up cashback for a larger fee reduction. The switch is available once per month.
How is cashback paid out?
In USDT, with payout over the TRX or BSC networks. The minimum withdrawal is 250 USDT.
Does the Loyalty discount replace a promo code?
They are separate mechanisms with separate terms. The tier discount is tied to your account; a promo code is entered per swap. The terms published with each code state how it is applied.
Open a Customer Account to start at Bronze
Levels never expire, so the first swap already counts toward Silver.